Plate heat exchanger services

A poorly functioning heat exchanger may affect safety, product quality and energy costs. Failure may lead to costly downtime and major losses in production. By regular and proactive maintenance of your gasketed plate heat exchanger performance is preserved and operations kept trouble-free and predictable.

We have the expertise to help you whether you experience a problem today, wish to prevent future issues or want to solve the problem yourself with our online troubleshooter.

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Data to boost energy efficiency

Up to 2.5% of global CO₂ emissions can be prevented by running heat exchangers at optimal performance. Every year, the number of heat exchangers Alfa Laval services to optimize energy efficiency, saves our customers' power capacity by 50 GW.

Imagine what we could do if all industries serviced their plate heat exchangers to optimize heat transfer efficiency. Furthermore, what if the optimization evolves smarter and more digitalized.

Watch the video to learn about how Alfa Laval addresses this.

The Smart Heat Exchanger

Alfa Laval Smart Heat Exchanger is an online connected service, proactive monitoring for Gasketed Plate Heat Exchangers.

By simply attaching sensors on the equipment, and our dedicated analytics, we enable our customers to oversee current and future status through an online panel.

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Enabling smart decisions

Conditioning Monitoring: provide insight on the thermal condition of the plates and mechanical condition of the gaskets.
Predictive Maintenance: give indication of when should clean the plates and change the gaskets per our expertise.
Performance optimizer: guide on how operate, service and redesign to reach the best performance, and reduce operational costs and CO2 emission.
Remote support: instant data allows our experts to stay close to you anytime, to avoid breakdowns and maximize your asset health.

Alfa Laval Smart Heat Exchanger easy connected

Get Started Now!

Do you want to avoid unplanned maintenance? Improve reliability to increase uptime? And maximize performance to reduce operational costs?

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Online troubleshooter - be the expert

A leaking heat exchanger? Reduced thermal performance? Identify the causes of various issues you might experience with your plate heat exchanger, or even better – how to prevent them from happening, through our online troubleshooter. If needed our experienced and skilled troubleshooters are at your service.

Troubleshoot your gasketed plate heat exchangers

Skills and knowledge empower

When you buy Alfa Laval equipment, you buy peace of mind. But you must also rely on your equipment operators to get the job done. That's why competence development is invaluable to your everyday operations. If you have any specific need for training, let us know and we will get back to you soon.

Service Calculator

How long will your gaskets last?

Using Alfa Laval’s proprietary GPredict™ tool, our service advisors can give you a reliable estimate of the expected lifetime of your gaskets. The tool relies on precise calculations based on your specific equipment and relevant application details, including temperature, gasket material, whether you use glued or non-glued gaskets, and how often you open your unit in the course of annual operation. With that, you can plan the reconditioning of your plates, since you always know when it’s time for regasketing well in advance. Take advantage of GPredict™ with a customized gasket prediction based on your installation* by contacting us today or test our simplified version below.

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Prediction of gasket lifetime

Gasket material: NBRP

NBRP is Alfa Laval’s unique nitrile performance grade for high temperatures

Max. operation temperature

This temperature range refers to 0-100°C (32-212°F).

100

Estimated number of openings per year

*GPredict™ estimates are valid only for clean water duties, or applications using other fluids that have no chemical impact on the gasket. Gasket lifetime predictions are not available for units that employ aggressive media.

Spare parts

Tips to ensure your parts are genuine:

Look for the Alfa Laval logo on every packaging and part
Ensure the Alfa Laval name and trademark, with the words "Genuine Parts" are printed on the packaging
Review the packing list to ensure that part is genuine
Inspect the part number printed on each packaging

How to order Alfa Laval genuine spare parts

Find your local Alfa Laval office and give us a call or send an email.

Fill out the form below and send us your request. Our local sales office will contact you.

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Reconditioning and preventive maintenance

All heat exchangers lose performance over time. Alfa Laval's cleaning equipment (CIP) provide quick and easy in-line cleaning, but we recommend sending the units for recondition on a regular basis to reset the status of your equipment to an as-good-as-new condition.

A Performance Audit by a qualified engineer gives you an assessment of your units' current state, which makes planning for downtime easy. At reconditioning we replace gaskets, upgrade plates or replace damaged ones with Alfa Laval genuine spare parts according to original specification.

GPHE service - visual condition assessment

Visual Condition Assessment (VCA)

Thanks to our unmatched heat exchanger expertise, Alfa Laval can perform a visual inspection of your gasketed plate heat exchanger while it is in operation, identifying potential issues before they become major problems. Using infrared camera technology, we also evaluate the actual heat transfer performance of the heat exchanger. We then provide you with recommendations based on our findings and analysis of the thermal images.

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Integrity testing

Alfa Laval Integrity Testing is a unique proactive service specially developed for gasketed plate heat exchangers. With Integrity Testing, our experts help you identify potential problems like cracks or leaks in the channel plates, enabling you to take necessary actions early and avoid unexpected breakdowns. You can thereby better plan maintenance for your heat exchangers and ensure the safety of your product.